Planned Maintenance In Progress

Updated a few seconds ago

Partial Service DisruptionOperational

Incident Status

Operational

Components

REPAY Gateway API, REPAY Gateway Admin, Payrazr/PayrazRx/Careview v4

Locations

AWS (N Virginia), Production, Payment Gateway


October 20, 2025 4:36AM EDT
October 20, 2025 8:36AM UTC
[Investigating] We are currently experiencing intermittent outages due to a 3rd party issue that may be impacting transaction processing and access to REPAY products. We will provide further updates as they become available.

October 20, 2025 5:41AM EDT
October 20, 2025 9:41AM UTC
[Monitoring] The immediate processing and access issues appear to have been resolved. We continue to monitor.

REPAY Gateway API




Operational

REPAY Gateway Admin




Operational

REPAY ACH Backend (RAB) Processing




Operational

REPAY ACH Backend (RAB) Portal




Operational

EBPP




Operational

Hosted Payment Page




Operational

IVR




Operational

Email System




Operational

Data Extract Service




Operational

Lift (Ventanex)




Operational

TSYS Production




Operational

TSYS Certification




Operational

REPAY Payables Platform




Operational

Webhooks




Operational

REPAY ClickToPay




Operational

Payrazr/PayrazRx/Careview v4




Planned Maintenance

Careview/XprsPay (Versions 1-3)




Operational

Stratus




Operational

Scheduled Maintenance

Scheduled Payrazr Network MaintenancePlanned Maintenance

Schedule

November 16, 2025 7:00AM - 10:00AM EST
November 16, 2025 12:00PM - 3:00PM UTC

Components

Payrazr/PayrazRx/Careview v4

Locations

Production, Payment Gateway, Payrazr-SMS, Payrazr-IVR

Description

On Sunday, November 16, 2025, beginning at 7:00am EST and lasting up to three hours, the REPAY technology team will be performing maintenance in our network environment. Users of Payrazr, PayrazrRx and Careview (v4) should expect intermittent availability during this window.